Remove Data Analysis Remove Entertainment Remove Identity management Remove SMB
article thumbnail

What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

Enterprise is stable whereas SMB’s are skyrocketing in Shopify. When you are scaling we see that enterprises grow but here the SMBs are growing faster. Cloud-based software that offers online surveys to collect data, gives a backend data analysis tool and also has solutions for consumer marketing and brand management.