Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation
Intercom, Inc.
OCTOBER 29, 2020
Here are a few quick takeaways: Focus on your customers. Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. At the same time, I was doing a bunch of startup advisor work.
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