Remove Customer Success Remove Payments Remove PayPal Remove Underperforming Technical Team
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SaaS Billing Best Practices: 10+ Subscription Strategies for SaaS and Software Companies

FastSpring

Vinay solved this problem by implementing a special billing page that his customers could use without logging in. He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account.

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How to Acquire a $400B World-Class Company by WePay (Video + Transcript)

SaaStr

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. They process billions annually for platforms like Constant Contact, GoFundMe, Ecwid, Infusionsoft, Meetup, Freshbooks & Zoho. We grew our team by 50% this year, continuing to grow.

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SaaStr Podcasts for the Week with Pipe and MessageBird — March 13, 2020

SaaStr

Why does Harry believe investing in customer success is far more important than customer acquisition? * So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments. Especially when there’s kind of that continuity on the team.