FastSpring

DECEMBER 11, 2020

But as a digital seller and online business owner, sometimes you need a quote that gives you more than warm, fuzzy feelings. To help get your head back in the game, here are some of our favorite ecommerce quotes from the best in the biz. I really like the way he thinks about the customer experience. Nobody wants a bad review.

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Payment Methods Underperforming Technical Team New CTO Payment Services 148

FastSpring

JANUARY 27, 2022

In this piece, we offer seven case studies from SaaS companies — small tweaks they made to reduce churn and increase customer LTV. We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. How My Marketing Concepts upsells annual payments during trial.

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Merchant Services Payment Services SaaS Payments Payment Solutions 138

SaaStr

DECEMBER 10, 2019

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. I think on the plus side, coming into a firm like JPMorgan, we were a 200 person company when we were acquired. The day that acquisition closed, we became a 250,000 person company.

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Payment Services Merchant Services Payment Solutions Payments 134

SaaStr

MARCH 13, 2020

Why does Harry believe investing in customer success is far more important than customer acquisition? * He’s an incredible founder, person and a very, very dear friend, and changing the way SaaS as an industry will work and be structured in the future. Do you have to invest in it from Day 1? I totally agree.

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SaaS Payments Payment Methods Finance Payments 218