User Pilot

FEBRUARY 10, 2023

How can customer intelligence analytics help boost product growth ? In this article, we cover the following: What customer intelligence is and why it’s essential in SaaS. The four main types of customer intelligence data. Three steps to automate your customer intelligence analytics.

SaaS Payments 91

SaaS Payments Payment Methods Payment Solutions Payment Services 91

BrightBack

JANUARY 17, 2022

billing, product, CRM, support), to deploy and test personalized user experiences that actually save customers, and to hire product managers with the time to run ongoing experiments, track results, and optimize at scale.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

User Pilot

MARCH 17, 2023

How do you perform a customer churn analysis that gives you the necessary insights to boost retention and grow your SaaS business ? Plus, learn four efficient strategies to lower your churn rate. TLDR; Customer churn analysis involves measuring and interpreting data to find out why customers churn.

Churn 85

Churn SaaS Payments Payment Solutions Customer Lifetime Value 85

SmartKarrot

MAY 29, 2020

A customer success manager or specialist work with customers to make sure they are satisfied with the products or services. . If the customers are not satisfied, the specialist implements different ways to improve certain areas so that the churn rates are decreased. Doing so allow the company to achieve its goals.

Technical Review 10

Technical Review Customer Success SaaS Payments Payment Solutions 10