BrightBack

JANUARY 17, 2022

We started Brightback in 2018 with a vision to automate customer retention for digital subscriptions to improve the consumer experience throughout the journey, deliver measurable revenue ROI to the retention manager via Brightback’s churn deflection funnel, and free up product managers to focus on core services and acquire more customers.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

User Pilot

FEBRUARY 10, 2023

Predict churn before it happens with customer intelligence. Userpilot is a product growth platform that can help you collect and act on your customer data. Transactional data Transaction data tells you everything about a purchase – the purchase date and time, location, what plan was purchased, payment method, and more.

SaaS Payments 94

SaaS Payments Payment Methods Payment Solutions Payment Services 94

User Pilot

MARCH 17, 2023

The key customer churn metrics you should track are customer churn rate, net monthly recurring revenue churn (MRR), Net Promoter Score (NPS), and Customer Lifetime Value ( CLV ). There are two main types of customer churn: involuntary churn and voluntary churn. Customer churn rate.

Churn 89

Churn SaaS Payments Payment Solutions Customer Lifetime Value 89

SmartKarrot

MAY 29, 2020

When you get a broader view of the customer, you would be able to reach out at just-in-time using value-added data and information like adoption data, optimal practices, and benchmarking. SaaS companies re-sell continuously and retain customers. Billing involves revenues, payment history, invoicing, and subscription data. .

Technical Review 10

Technical Review Customer Success SaaS Payments Payment Solutions 10