11 Key SaaS Roles and Responsibilities in 2023
User Pilot
JULY 27, 2023
TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Average salary: $100,340/yr. In large companies, the CSM also oversees other customer success roles.
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