SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin
SaaStr
AUGUST 15, 2020
So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those. So if I had to say, what’s going to definitely be here five years from now, it’s this whole concept of customer success where customer success truly owns the customer. Jason Lemkin: Yeah.
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