Remove CTO Hire Remove Customer Lifetime Value Remove Onboarding Remove Sales Recruiting
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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Before hiring, assess your current needs and hire as your company grows. In large companies, the CSM also oversees other customer success roles. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Average salary: $95,566/yr.