To Manage a Call Center Efficiently see what Employees Really Think
Upscope
JUNE 9, 2021
Every call center ceo/manager should spend AT LEAST a full shift on the phone." Makes it really embarassing for us to all tell the customer different information when the other departments shouldn't have their hands on my fault cases ahahha" They forgot some! This job has given me a fear of talking on the phones.”
52 
Let's personalize your content