To Manage a Call Center Efficiently see what Employees Really Think
Upscope
JUNE 9, 2021
Every call center ceo/manager should spend AT LEAST a full shift on the phone." The work is so tough that the president of the company went straight to his title to escape the pressure on even a low level difficulty call. This job has given me a fear of talking on the phones.” Don't let them know that. I work in a call center.
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