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SaaS Customer Onboarding: A Simple (But Detailed) Guide

Baremetrics

But if you’re able to continuously teach your customers new things about your product, it’ll give them a reason to log back in and continue using your software. Improve trial conversions: If you offer a trial period, onboarding is SUPER important. Then, track the cancellation reasons and look for trends.

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9 Best Onboarding Platforms for SaaS Companies

User Pilot

Focused on personalized customer communication, Intercom leverages messenger-based interactions and targeted messaging for a highly personalized onboarding experience complemented by a suite of support and marketing tools. Trend analysis – for tracking metrics over time Retention analysis. Book the demo to find out more!