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Salesforce’s Mike Kreaden on how to build a platform to drive growth

Intercom, Inc.

It’s less expensive than it’s ever been in terms of actually getting a product to market, whether it’s leveraging platforms like Salesforce or GCP or AWS or Heroku. Obviously we’ve seen a lot of changes in terms of tech and business models, but what would you say has stayed the same in that space?

Scale 151
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Understanding Multi-tenancy, the Keystone of SaaS

CloudGeometry

2020 left no doubt: the growth of cloud computing is firmly grounded in the SaaS business model. This is a not one-sided convenience to just make life easier for the technology side: it’s a delivery model that structures how resources within the SaaS platform serve your customers.