Churn prevention: stopping churn before it happens | ProfitWell
ProfitWell
OCTOBER 29, 2019
Churn prevention refers to the strategies companies use to minimize their churn. Credit card failures due to exceeding a limit or the card expiring are referred to as delinquent churn. Use customer survey data and product usage data to identify which buyer personas are getting the most value from your brand. Offer annual plans.
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