Benchmarks New CTO Payments Retention 
ProfitWell
SEPTEMBER 5, 2019
Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users. We’ve already begun to crack these problems with our algorithms around subscription pricing and ProfitWell Retain ’s focus on subscription retention.
OpenView Labs
JULY 2, 2020
New for 2020: SaaS Pricing and COVID-19. The 2020 SaaS Product Benchmarks Report. In this brand-new report, we finally answer the question “Freemium or free trial?” About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. SaaS Pricing Basics.
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