Remove Benchmarks Remove Growth Marketing Remove Payments Remove Retention
article thumbnail

19 SaaS Predictions For 2021 and Beyond

OpenView Labs

Companies will make retention a priority: customer retention, training retention and institutional knowledge (or history) retention.”. Mike Tria, Head of Platform at Atlassian. Francesca Krihely, Senior Director, Growth Marketing at Snyk. “1: We’ll see fintech startups turning into true platforms.