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AI & ML Features Einstein AI offers lead scoring, opportunity insights, forecast predictions, and now Einstein GPT for generativeAI (e.g., auto-generated emails, AI chatbots in service). Extensive AI across products (but often at higher tiers). It also acquired Tableau for top-tier BI analytics.
The Definition of AI Conversational IntelligenceAI Conversational Intelligence refers to the ability of artificialintelligence systems to engage in natural and seamless conversations with humans. Machinelearning: With the advent of machinelearning, conversational systems began to improve.
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