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16 Changes to the Way Enterprises Are Building and Buying Generative AI

Andreessen Horowitz

One company cited saving ~$6 for each call served by their LLM-powered customer service—for a total of ~90% cost savings—as a reason to increase their investment in genAI eightfold. Here’s the overall breakdown of how orgs are allocating their LLM spend: 3. Cloud is still highly influential in model purchasing decisions.