Remove Application Development Remove Customer Support Remove Payment Solutions Remove Scaling
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Application Security Tools: Which One Should You Choose?

Audacix

Even after knowing the massive difference that automated vulnerability scanning tools can make, many organizations are hesitant to integrate application security tools in the software development life cycle. Similarly, testers and developers need to know about these features of application security tools.

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What Are SaaS Products + 22 Successful SaaS Companies to Follow

User Pilot

TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates. Cloud computing offers three main service models: SaaS for ready-to-use software, PaaS for application development frameworks, and IaaS for scalable virtualized computing resources.

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New ARR and CAC in Price-Ramped vs. Auto-Expanding Deals

Kellblog

Say you sign a three-year deal with a customer that ramps in payment structure: year 1 costs $1M, year 2 costs $2M, and year 3 costs $3M. Let’s say in this example the customer is getting the exact same value in all 3 years (e.g., Payment structure. $1M. Price-Ramped). GAAP revenue. $1M. GAAP unbilled deferred revenue.

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Beyond Frankencloud: living with your once and future SaaS architecture

CloudGeometry

Loosely-typed, scripted programming languages accelerate the requirements feedback loop between customers and developers. Interest payments accelerate faster than you realize. When business-critical applications move out of the data center with “lift and shift”. Yet they live on borrowed time.

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Super Agents as one of the New Customer Service Trends

Upscope

So what about customer support? The damn thing is writing code now let alone basic support answers. Below we'll cover what organisations are saying about super agents as one of the new customer service trends and then add Upscope's own view on happy super agents and the services they'll need. CDs were going to die.