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New ARR and CAC in Price-Ramped vs. Auto-Expanding Deals

Kellblog

Say you sign a three-year deal with a customer that ramps in payment structure: year 1 costs $1M, year 2 costs $2M, and year 3 costs $3M. the right for 1,000 people to use a SaaS service) – so the payment structure is purely financial in nature and not related to customer value. Payment structure. $1M. Price-Ramped).

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Super Agents as one of the New Customer Service Trends

Upscope

4) New contact center jobs will be created; for example, data scientists, automation specialists, and application developers. I can't say what new AI technologies like GPT-3 will do but even they must need data on a software to answer questions about it. I don't know about number one above as I can't say what a generalist is.