SaaStr Podcasts for the Week with Pipe and MessageBird — March 13, 2020
SaaStr
MARCH 13, 2020
Why does Harry believe investing in customer success is far more important than customer acquisition? * He’s an incredible founder, person and a very, very dear friend, and changing the way SaaS as an industry will work and be structured in the future. How does Harry think about the right way to structure churn postmortems?
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