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Some of the biggest use cases for AI in the enterprise are across customer support, sales and marketing, and engineering — ie helping developers test code and troubleshoot issues. Benjamin added, “I think a lot of people think about this new AI technology as something that’s gonna just come in and like work from day one.
The escalating pace of job cuts is particularly striking given Microsoft’s strong financial performance and comes after CEO Satya Nadella revealed that up to 30% of the company’s code is now written by AI, with Microsoft CTO Kevin Scott predicting that number could hit 95% by 2030. The evidence supports this interpretation.
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