Remove 2022 Remove CTO Hire Remove Retention Remove Underperforming Technical Team
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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Thank you all for listening over this past year – we hope you enjoy this episode and we’ll see you in 2022. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Janeen Uzzell , COO for Wikimedia Foundation.

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SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. This will be a really strong indicator of retention and recruiting. You have to continually take a pulse of your team and how they’re feeling. Justin Bedecarre: So, it truly has to be employee-led and it emphasizes choice.