Intercom on Product: Rise of the “keyboard-first” generation
Intercom, Inc.
SEPTEMBER 5, 2019
This could be just a 2019 thing, but I suspect it might go on. The other thing in this space we’re talking about is that it’s quite tempting when you’re in the early throes of application development to be so workflow-obsessed about speed that you can actually overfit or overserve your target customer.
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