Reflecting on the Intercom journey – Karen Peacock and Des Traynor in conversation
Intercom, Inc.
OCTOBER 29, 2020
Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. I usually do them with Paul or people from the product teams – it’s much more fun to be on a podcast with your boss.
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