FastSpring

MAY 20, 2024

As the VP and General Manager of the Stardock Software division, Brad led his team through this process and has learned some valuable lessons about doing it as strategically and easily as possible. FastSpring’s subscription management features include: Trial management (with or without payment method, and free or paid trials).

Payments 144

Payments SaaS Payments Merchant Services Payment Solutions 144

User Pilot

JULY 27, 2023

The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged. They also manage finances and supervise one or more engineering teams. Before hiring, assess your current needs and hire as your company grows.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

ProfitWell

MARCH 12, 2020

Payment processing. Almost half (49%) of American consumers switched companies in 2019 due to poor customer service. Up to 20%- 40% of churn is caused by failed payments , meaning customers who are trying to buy your products are being discouraged by technical problems and searching elsewhere. ProfitWell Metrics.

SaaS Payments 59

SaaS Payments Subscription Payment Features Payments 59

Baremetrics

DECEMBER 28, 2020

If you’re running a subscription or SaaS business, you know that at the end of the day your chief metric is monthly recurring revenue (MRR). You may be thinking, “How bad can it be?” According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. Think about that.

SaaS Payments 105

SaaS Payments Payment Services Payment Solutions Payments 105