Marketplace as a Service Operational efficiency. Payment Methods SaaS Payments 
OpenView Labs
FEBRUARY 11, 2021
This treatment is a disservice to the value an in-depth, methodical, and iterative analysis can unearth. It needs to be treated as a top-level operational metric that a founder must know and understand. ” It’s natural to go to payments per user or even user logins, but they rarely indicate user engagement. Not always.
SaaStr
AUGUST 15, 2020
This dynamic trio of SaaS experts share how to stay customer-centric and set yourself apart in today’s rapidly changing environment. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company. So really well said.
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