Churn prevention: stopping churn before it happens | ProfitWell
ProfitWell
OCTOBER 29, 2019
Churn prevention refers to the strategies companies use to minimize their churn. Credit card failures due to exceeding a limit or the card expiring are referred to as delinquent churn. If more-established customers are churning, that could be an issue with a recent update to your product or a lack of feature innovation.
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