Churn prevention: stopping churn before it happens | ProfitWell
ProfitWell
OCTOBER 29, 2019
In fact, according to Tomasz Tunguz , the median SaaS business loses approximately 10% of its revenue to churn every year. When all your revenue is tied to recurring relationships, anything you can do to stem the loss of customers will help your company thrive in the long run. Your platform doesn’t meet customer expectations.
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