Remove Customer Success Remove Payment Solutions Remove PayPal Remove Underperforming Technical Team
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SaaS Billing Best Practices: 10+ Subscription Strategies for SaaS and Software Companies

FastSpring

Vinay solved this problem by implementing a special billing page that his customers could use without logging in. He then sent out a link to this page inside payment failure notification emails. Users could now forward the payment failure email to the right person, without that person having an Enchant account.

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How to Acquire a $400B World-Class Company by WePay (Video + Transcript)

SaaStr

WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. We grew our team by 50% this year, continuing to grow. I’ve learned a lot about just the financial system at scale. So I think like anything it’s been good and bad.

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SaaStr Podcasts for the Week with Pipe and MessageBird — March 13, 2020

SaaStr

Why does Harry believe investing in customer success is far more important than customer acquisition? * So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments. Our team met with David just a few days after our initial conversation in San Francisco.