SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin
SaaStr
AUGUST 15, 2020
One, it starts high up in the sales process, right? You need to discover in the sales process. So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those. And again, if it’s not teed up correctly in sales, CS is already at a disadvantage.
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