Monetization: What SaaS platform builders need to know to prepare for growth, Part 2
CloudGeometry
MARCH 3, 2022
This has consequences both for the cost of onboarding a customer, as well as the cost of maintaining the customer during the discovery period. For the definitive explanation of product-led discovery, see this article by Dan Schoenbaum). Customer discovery is not a one-way, one-time process.
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