Remove Churn Remove Onboarding Remove Tiered subscription models
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Client vs Customer: What Is the Exact Difference in SaaS? Why Is it Important?

SmartKarrot

When you do, you will open your company up to receiving more revenue while reducing customer churn. First and foremost, you should understand that if you have a SaaS business, the people who buy a subscription to your product are customers. For example, you can provide them onboarding assistance, as well as helpful customer support.