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The metrics behind Spotify’s IPO

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This somewhat risky direct listing is likely to be a benchmark for other future public listings in 2018, with the likes of Airbnb predicted to follow suit if all goes to plan. Spotify Co-Founder & CEO Daniel Ek. Customer Churn Rate. TL;DR: Churn rate declined from 7.7% What decreases churn? in 2015 to €5.32