Client vs Customer: What Is the Exact Difference in SaaS? Why Is it Important?
SmartKarrot
JUNE 17, 2020
This will require you to keep track of various metrics and indicators, to ensure you minimize customer churn and maximize customer retention. Clients will be your most loyal customers, so it makes sense that you should strive for maximum customer retention of your clients. You ultimately want to satisfy the needs of your customers.
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