User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. In addition, it lets you explore data freely without using SQL.

Software Review 52

Software Review Churn Systems Review Technical Review 52

User Pilot

DECEMBER 10, 2023

TL;DR Churn analytics entails determining how many customers a business loses over time to develop solutions to keep more people engaged and satisfied. It focuses on improving relationships by analyzing your product and how people engage with it — all with the goal of providing a positive experience for customers. Let’s dive in!

Churn 52

Churn Software Review Underperforming Technical Team Technical Review 52

User Pilot

DECEMBER 12, 2023

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences.

Retention 52

Retention Software Review Technical Review Underperforming Technical Team 52