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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Although it is a company providing telecommunication services it takes real charges and has managed to keep its margins high as a software company of about 52% at $2B in ARR.

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Fintech SaaS: The State of Play for 2024

Panintelligence

Ask anyone in Fintech SaaS about the shifts of the last 18 months and you’ll hear stories about investment shortages, rising churn rates, and market consolidation. Our own SaaS originated as an internal solution for a leading payment gateway provider. New SaaS Fintech technologies, products, and services emerge every year.