How to Create a Customer Journey Map (Even if You Have No Idea Who Your Customers Really Are)
Neil Patel
NOVEMBER 5, 2020
Because of the huge growth in social media , Lucy’s looking to streamline the interaction process on social media without losing the “personability” of the brand. You also have to decide where this buyer falls on the scale of decision-making. Will they be using the product? Influencing the decision-maker?
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