What is a good Net Retention Rate in SaaS?
CustomerSuccessBox
FEBRUARY 28, 2022
You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Best Practices: Freemium is a direct conversion and lead generation strategy. E-commerce components scale it over website revenue. 110% NRR from payment add ons.
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