Remove Customer Lifetime Value Remove EKS (Elastic Kubernetes Service) Remove Payments Remove Retention
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The metrics behind Spotify’s IPO

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Spotify’s filing gives us a rare look into the metrics of a large-scale consumer subscription business. Spotify Co-Founder & CEO Daniel Ek. Customer Churn Rate. Perhaps Spotify isn’t bothered by this, given that the retention is higher? Average Revenue Per Account (ARPA). What decreases churn?