New at Intercom uncut: Watch our entire virtual launch event
Intercom, Inc.
MARCH 29, 2022
So I ended up running a customer success management team, a support team. We had a pre-sales team. We had an inbound sales team as well, basically quite a few groups. Or I could use the survey to find out why customers turn from our product and use the data to enter them into a churn save campaign.
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