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The metrics behind Spotify’s IPO

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Spotify Co-Founder & CEO Daniel Ek. in 2015 to €5.32 In the SaaS world, businesses generally aim to drive higher ARPA through add-ons and paid upgrades as the product matures. Median gross margin for SaaS is 71% — virtually unheard of in less scalable revenue models. Customer Churn Rate. Ad-supported Freemium.