On-Demand Webinars

Improve Onboarding with User-Centered Design

Dr. Kate Wolin, Founder, Circea

On Demand
Recorded September 9, 2020

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Why Distributed Tracing is Essential for Performance and Reliability

Daniel "spoons" Spoonhower, CTO and Co-Founder at Lightstep

On Demand
Recorded August 19, 2020

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The Customer Continuum - Making Customer Journeys That Think Like We Do

Jared Johnson, Director of Product Strategy, Kin + Carta

On Demand
Recorded August 13, 2020

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Personalize Your User Experience Using Behavior Change Science

Amy Bucher, Ph.D., Vice President of Behavior Change Design, Mad*Pow

On Demand
Recorded August 12, 2020

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Using Customer Reviews, Advocacy, and Referrals in Your Journey Map

Jeremy Boudinet, Marketing Manager, Nextiva

On Demand
Recorded July 29, 2020

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The Connected Journey: Developing your Empathy to Strengthen Strategies for Customer Relations

Esther Kieft, Delivery Manager (Group Technology) at Domino's Pizza Enterprises

On Demand
Recorded July 23, 2020

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The Employee Factor - Perfecting Your CX From Within

Dennis Snow, President, Snow & Associates

On Demand
Recorded July 15, 2020

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The Mindset of An Investor Today with Mark Mullen

Peter Cowen, Managing Director, Sutton Capital Partners & Mark Mullen, Co-Founder, Bonfire Ventures

On Demand
Recorded May 20, 2020

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