Resources

Managing Product Feedback at Scale

Vanilla Forums

As with all things related to customers, there’s an art and science to effectively dealing with each of their ideas. With so many voices competing for attention, you need a means of effectively dealing with all of the data that will come your way. This practical 26-page eBook provides product managers with the strategies needed to deal with the common pitfalls that come with opening up the inevitable floodgate of data that comes with asking your customers and internal stakeholders for their inpu

B2B SaaS Financial Operations Trends Report 2021

Like anything in life, a new year brings new challenges. B2B SaaS financial operations are no different. From the economy to funding to the downstream impacts of ASC-606 adoption, we explore what finance teams and founders alike are most concerned about in 2021 in our report. You'll learn our top 5 predictions for what B2B SaaS companies can expect to see in 2021 with comprehensive breakdowns by company growth stage as well as detailed recommendations on what your team can do now to get ahead.

What is Contextual Analytics? The Next Evolution of Embedded Analytics

Download this whitepaper to learn what contextual analytics is, how BI platforms like Yellowfin revolutionize the way users discover insights from their data with native contextual analytics, and how it adds value to your software solution by elevating the user experience. This whitepaper will help you understand: What contextual analytics can do to elevate the value of your application.

Business Monitoring Systems: Using ML to Analyze Metrics

This whitepaper discusses how automated business monitoring solutions like Yellowfin Signals revolutionize the way users discover critical and relevant insights from their data. Download to learn: 5 business benefits of automated data discovery with ABM. The evolution of dashboards to automated business monitoring. How automated business monitoring separates insights from noise.

How to Select an Embedded Analytics Product: 12 Criteria to Consider

This report is designed to help readers select an embedded analytics product. It provides 12 criteria to consider when evaluating embedded capabilities. It also comes with a companion spreadsheet that enables users to score and compare products along these 12 dimensions and others they may add.

Tech Talent Ranks the Most Innovative Companies They'd Love to Work for and Why

A strong employer brand can make or break a company's hiring and retention efforts. Showcasing factors that tech knowledge workers care about beyond compensation can give companies a much-needed competitive edge in the battle for the best tech talent. Hired surveyed more than 4,000 tech workers to find out which companies rank as their most desirable employers and how other organizations can compete for their attention.

5 Messaging Mistakes Tech Recruiters Cannot Afford to Make

The tech industry remains highly competitive, making attracting top tech talent all the more complicated and communication all the more critical. To stand out in a sea of emails and messages that top candidates receive daily, employers need to personalize their approach and avoid these 5 common messaging mistakes that could be hindering their response rate.

2021 Tech Recruitment Strategies: Work Smarter Not Harder

Hours spent sourcing. Constantly checking different recruiting channels. Sifting through a sea of resumes. There’s no denying that the current hiring landscape is fragmented, complex, and full of frustrations. As you plan for the year ahead, take a moment to reflect on your previous or current strategies and evaluate how you can work smarter, not harder in the new year.

Research Report: The State of Community Management

Vanilla Forums

Customer Communities Elevate the Customer Experience. Online communities provide a wealth of benefits for organizations; they impact a variety of customer activities, boost engagement, and provide a range of transformative business services. In short, a well-maintained community will provide immense brand value and elevate the customer experience. Each year, the Community Roundtable seeks to explore and assess community and the community profession, revealing key insights indicative of how the i

Take Payments Without Losing The Profits

Infinicept

If you are a vertically focused software company and hate giving up a big piece of your revenue pie to third parties, explore becoming a payment facilitator. Transform your business by increasing your revenue share, taking control of your merchant’s experience, and owning your risk management decisions.

"I Love Filling Out 12-Page Applications and Waiting Weeks For a Response,” Said No Merchant Ever

Infinicept

For the Independent Software Vendors (ISVs) providing business solutions to their merchants, the legacy payments ecosystem does not operate in their favor. ISVs have no control over the processes that touch their merchants every day. Learn how becoming a payment facilitator can improve a merchant’s experience and your revenue.

How To Improve Product Sales Training Engagement

Virtual selling—and training—is here to stay. As buyers and sellers pivot to a post-pandemic digital landscape, solution-based selling and deep product knowledge will be vital to win well-informed buyers. Read the best practices to deliver the most engaging and impactful Product Sales Training.

Is Your LMS Designed For Product Sales Training?

Virtual selling—and training—is here to stay. As buyers and sellers pivot to a post-pandemic digital landscape, solution-based selling and deep product knowledge will be vital to win well-informed buyers. Read the best practices to deliver the most engaging and impactful Product Sales Training.

2021 Community Predictions

Vanilla Forums

What does 2021 have in store for the community profession? Will these unprecedented times expedite the rise of branded communities? What can organizations do to ensure their business remains relevant? This year's Community Predictions has all the answers! 2020 was a year unlike any we've seen in our lifetimes. These challenges have pushed organizations to seek digital solutions to remain relevant and connect with their customers online.

The Five-Finger Approach to Onboarding

As a group that provides the software tools necessary to manage the contracts to cash process, Aysling onboards users and projects daily, and has learned some important tips if you want to be successful when onboarding new clients and/or projects.

Data Science Fails: Building AI You Can Trust

Data Robot

The game-changing potential of artificial intelligence (AI) and machine learning is well-documented. AI has the power to transform countless industries — including the healthcare, banking, insurance, and public service sectors, to name just a few — by introducing new efficiencies and revealing new opportunities for companies to solve problems. Any organization that is considering adopting AI at their organization must first be willing to trust in AI technology.

5 Things a Data Scientist Can Do to Stay Current

Data Robot

Demand for data scientists is surging. With the number of available data science roles increasing by a staggering 650% since 2012, organizations are clearly looking for professionals who have the right combination of computer science, modeling, mathematics, and business skills. And more is being asked of data scientists as companies look to implement artificial intelligence (AI) and machine learning technologies into key operations.

The Empowered Consumer

Data Robot

Across the retail sector, organizations are facing a new challenge in the form of the empowered consumer. Armed with a world of information at their fingertips, consumers are looking for information that is tailored to them about what to buy, where to buy it, and where the best deals are. When it comes to working with the empowered consumer, AI has the power to help your business thrive by leveraging your own data to better understand your customers.