HubSpot’s Michael Redbord on staying in touch with your customers as you scale
Intercom, Inc.
JULY 11, 2019
In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. Those three together really comprise the entirety of the front office for the SMB. You might say it’s one of the strongest advantages a startup has.
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