Mobile apps are a key component to having a strong customer engagement strategy. They give companies the opportunity to directly connect with their customers while simultaneously getting feedback about their product/service. Most importantly mobile apps help companies build customer loyalty and increase sales. They are supposed to create and nurture the relationship between a company and their customers. The problem is that many mobile apps aren’t user friendly, don’t personalize a user’s experience, and they don’t improve the usability of a product.
While having strong customer engagement is important, it is equally important that mobile apps simplify the user experience while simultaneously improving the usability of a product. Join mobile expert Hannah Chaplin as she shares best practices and real examples to help improve your mobile apps with in-app guides. In this webinar you will learn:
- What an In-App Guide is and why you should use them
- Mobile app best practices
- Common mobile app mistakes to avoid
This is an exclusive session you don't want to miss!
October 20, 2021 at 9:30 am PDT, 12:30 pm EDT, 4:30 pm GMT