SaaStr

SEPTEMBER 13, 2021

The free Digital line-up gives you an incredible group of sessions from SaaS and Cloud leaders! Sign up here now! The post Sign Up NOW to Join President of Shopify at SaaStr Annual Digital Day!! If you can’t make the full IRL SaaStr Annual this year, that’s OK — we’ve got your back.

Cloud 183

Cloud SaaS 183

SaaStr

SEPTEMBER 16, 2021

SaaStr is the nexus point of the start-up and VC community for best in class software businesses.” — Sohum Daftary , Long Ridge Equity Partners. The post Only A Few More Days To Sign Up For Meet-A-VC at SaaStr Annual 2021! Now as a GP it’s the perfect opportunity to meet SaaS and Cloud founders. We raised our $2.8m

Scale 235

Scale Venture Capital Innovation Banking 235

Sales Hacker

SEPTEMBER 22, 2023

Turning a free sign-up into an enterprise logo involves a multi-step process that requires careful planning, design, and execution. Freemium to premium is one thing but how do we turn a sign-up into a wall-wall, big enterprise logo? I’ll take all the Big Apple food recommendations that you have! Anyway, let’s get into it.

Enterprise 87

Enterprise Scale Generative AI SMB 87

SaaStr

FEBRUARY 5, 2022

Tickets to Build are free, so be sure to sign up to tune into our incredible lineup of speakers, including: CEO Amplify. Product-led organizations are made up of “builders and sellers,” two parts of your organization who inherently approach their work differently. CEO Segment. CEO 1Password. CEO CircleCI. COO Atlassian.

AWS 227

AWS Customer Success Scale Sales Hiring 227

IT World

MARCH 21, 2023

Search and hyperscale computing giant Google said today that it has opened up access to Bard, a generative AI chatbot meant to compete with similar services offered by Microsoft and OpenAI, among others. Bard, like similar advanced chatbots, is powered by a large language model.

Artificial Intelligence 97

Artificial Intelligence AI Search AI Generative AI 97

SaaStr

JULY 17, 2019

And just go out and ask them what you can do to help to speed up the deployment. The post My client pays but doesn’t use the product they signed up for at all. Treat them as a much more realistic renewal than your gut tells you. View original question on quora. Should I cancel them? appeared first on SaaStr.

Enterprise 132

Enterprise Branding Business 132

IT World

JUNE 17, 2022

Major technology platforms have joined 34 signatories in committing to the EU Commission’s attempts to fight online disinformation by removing financial incentives and empowering researchers and fact checkers.

Technology 128

Technology 128

Inturact

MARCH 2, 2023

As a business owner, you want your users to be successful and satisfied with their experience on your platform. However, creating an effective user onboarding process can be a challenge.

Onboarding 52

Onboarding Investment Business 52

Zuora

OCTOBER 7, 2019

The post Signing up to the subscription economy appeared first on Zuora. Citigroup: The subscription revenue model is no stranger to today’s businesses. The digital era and consumer demand have fueled its crosssector appeal.

Subscription 40

Subscription Payment Features Revenue Business 40

IT World

FEBRUARY 22, 2022

In my last post , I wrote about a cloud platform (Rackspace) that made leaving its environment impressively difficult. So it makes sense now to explore ways companies can better prepare for an exit — and precisely how to exit when the time comes.

Cloud 74

Cloud 74

SaaStr

DECEMBER 22, 2019

Q: What are people’s thoughts on signing up for your competitor’s online service using their free trial period to spy on them? The post What are people’s thoughts on signing up for your competitor’s online service using their free trial period to spy on them? Don’t overanalyze this.

Onboarding 101

Onboarding Software SaaS 101

SaaStr

FEBRUARY 12, 2019

The post Will individual employees ever be able to sign up for SaaStr Pro for personal Learning & Development? The current product is 100% focused on group learnings. We’d need to evolve it into a different product. But we do want to do that, too. View original question on quora. Has there been any sort of traction for this idea?

Development 100

Development Sales 100

SaaStr

MARCH 11, 2024

Or at least, off: If you got the equity splits right at first, usually, big issues don’t come up later. This may be a sign you need to fix things here. If your co-founder isn’t willing to take the dilution that comes with raising capital and you are — that could be a sign you are misaligned here on how — and if — to Go Big.

Communication 188

Communication Data Leadership 188

SaaS Metrics

MARCH 18, 2020

There are three major forms of cloud computing, SaaS being the most popular of them. SaaS is a software licensing and delivery model in which a service provider hosts applications for the users and makes these applications available to them via the Internet.

Software Delivery 52

Software Delivery SaaS Cloud Software 52

SaaStr

APRIL 17, 2024

If you build a company with the intention of getting acquired and you call up an acquirer, you lose your leverage. Once you sign an LOI, you aren’t engaging in acquisition talks with anyone else, which means they have all the leverage. You want all negotiations done that you care about before you sign the Letter of Intent.

Underperforming Technical Team 164

Underperforming Technical Team Data Development Team Review Technical Review 164

SaaStr

MARCH 26, 2024

In my first start-up, we were whale hunting — big, large, Fortune 500 customers. My first customer signed a $10k contract (a small pilot) but our second, their competitor, then signed a $6m (multi-year) contract. I had very different experiences in each of my startups. So Customer #1 showed us the path to our future.

SMB 216

SMB Enterprise Startup Data 216

SaaStr

JANUARY 31, 2024

If you'd just invested in ServiceNow's IPO You'd be up 3,094.02%!! You can see below, “RPO” — contracts that are signed but not yet fully delivered — stayed strong through 2022 and 2023 and actually accelerated during the end of 2023. Million a Year — Up From $3.8 No Downturn At All.

Enterprise 276

Enterprise Scaling Churn Engineering 276

SaaStr

APRIL 12, 2024

Most founders I know end up looking back after selling, IF the acquisition was a success, and almost universally feel like they should have made 2x as much. Will you also be at peace if it is a success after, and you gave up that upside? That’s the sign. Do you care? Will you care? Are you still OK selling?

Startup 247

Startup Acquisition Business Strategy 247

SaaStr

DECEMBER 24, 2023

Each week, we round up our most popular content so you can catch up on anything you may have missed. SaaStr 709: 15 Signs You Have A SaaS Metrics Problem (and How to Fix it) with Dave Kellogg, EIR at Balderton Capital   2. 15 Signs You Have A SaaS Metrics Problem (and How to Fix it) with Dave Kellogg 4. Just This Week.

Sales Hiring 213

Sales Hiring Scale AI Metrics 213

SaaStr

DECEMBER 19, 2023

Dear SaaStr: What are the signs that an enterprise SaaS startup is ready to scale by hiring more sales people? There are only so many demos, so many Zooms, so many follow-up calls you can do. Plus — following up on the 50 qualified leads from the month before. And the month before that. appeared first on SaaStr.

Scale 272

Scale Sales Hiring Scaling Sales 272

SaaStr

MAY 26, 2023

Sign up here. Sign up here. Sign up here Happy Hour with Google, AlbionVC and MMC Ventures at Mr. Frogg’s (always fun) from 10am-2pm. Sign up here. Sign up here. from 6:30-8:30pm. Tuesday, June 6th: Pre-SaaStr Morning Run with Dreamdata at 7am.

248

248

SaaStr

SEPTEMBER 8, 2023

We bring in a top, tactical SaaStr speaker live on Zoom for a deep dive on a core topic, then open it up for some great AMA! Almost 4,000 folks have signed up so far! Sign up for free Workshop Wednesdays here ! So our weekly live Workshop Wednesdays have been a hit! !

Product Marketing 251

Product Marketing Marketing 251

SaaStr

MARCH 19, 2024

Just like anything else… respected brands are a very imperfect sign of quality, but they are a sign. Most VCs only allocate 30-40% of their fund to “first checks” into start-ups. Individual brands matter too (e.g., Better Optimization of the Fund. The majority goes into subsequent rounds.

Branding 255

Branding Investment Business Leadership 255

Tom Tunguz

NOVEMBER 6, 2023

That they see strength in their customer behavior is a good sign for Startupland broadly. “We are seeing signs that the cloud optimization activity from some of our customers may be moderating. “We ended the quarter with about 3,130 customers with an ARR of $100,000 or more, up from about 2,600 last year.

Scale 221

Scale AI Cloud Mobile 221

SaaStr

MARCH 1, 2023

Dear SaaStr: What Are Some Signs A VP or Manager Is Going to Leave? A few signs someone senior is likely to leave: They start arguing with you — when they didn’t before, or more than before. A clear #1 sign of frustration, when it starts seemingly out of nowhere. They stop following up as well with customers and prospects.

Management 224

Management Startup 224

SaaStr

AUGUST 30, 2022

8,202 SaaS CEOs, Founders, Revenue Leaders, and VCs have already signed up to join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. If you haven’t already, sign up here for tickets before we sell out. After Party with Outreach at Curry Up Now : Sign up here.

Cloud 220

Cloud SaaS Revenue 220

SaaStr

AUGUST 9, 2023

Sign up here. Sign up here. Sign up here Friday, Sep 8: On Site Parties, After Parties, and More on VC and CRO Confidential Day! Wednesday, Sep 6: Kick-Off Day with The Legends of SaaS! Plain Sight Capital has an evening of networking, great cocktails, and tasty bites!

AWS 216

AWS Cloud SaaS Sales 216

SaaStr

OCTOBER 6, 2022

Even today in 2022, so much of the Adobe Sign / EchoSign interface is slicker and easier to use than DocuSign. And Adobe Sign / EchoSign is still easier to use. I e-sign on DocuSign and Adobe Sign every week. And had to make the original UX up from scratch. Pick up the phone, at least 12 hours a day.

Outsourcing Services 251

Outsourcing Services Acquisition Engineering Investment 251

SaaStr

JANUARY 12, 2024

The ones you actually just have to catch up? And sign up for FREE Workshop Wednesdays here. So what were the best attended and most upvoted SaaStr Workshop Wednesdays ? The 2023 list below!

Generative AI 243

Generative AI Scale Compensation AI 243

SaaStr

MARCH 20, 2024

New customer count is up an impressive +19%, and new bookings are up +40%. Customer Count Still Growing Impressively, Up +19% At scale, it can be hard to increase new customer count at ~20%. Overall, that’s a strong sign for a promising future. Up ~40%+. There’s room for optimism, too.

Scale 238

Scale Cloud Scaling Revenue 238

SaaStr

FEBRUARY 7, 2024

That’s very important there’s a lot of infrastructure, effort, humans, lots of technology, and lots of data vendors that you’re buying from just to set this all up. However, the benefit is that once it’s up and running, the marginal costs to keep it running are low and it begins to pay for itself.

Scale 229

Scale Sales Hiring Strategy Marketing 229

SaaStr

FEBRUARY 13, 2024

In my first start-up, we had a very exotic, complex technology. At Adobe Sign / EchoSign, the vast majority of investors that I met with understood what we were doing at the time — but not why it was changing/creating a market. Dear SaaStr: What Surprised The Most About First Getting VC Funding?

Technical Review 221

Technical Review Technology Marketing 221

SaaStr

FEBRUARY 27, 2023

Too many just ask, “Is there anything we can still do to win your business” … once the deal is totally lost and long since signed with another vendor. To buy potential customers out from long-term contracts they’ve already signed and paid for with the competition. A customer that just signed with a competitor?

Sales 281

Sales Pricing Enterprise Revenue 281

Clouded Judgement

DECEMBER 1, 2023

Follow along to stay up to date! Couple takeaways for me: 2024 is shaping up to be the “prototype to production” year for AI. They want to offer up developers as many options as possible. Is this a sign that software headwinds have bottomed? This year, there was tons of experimentation.

AWS 293

AWS Cloud AI Search Cost optimization & reporting 293

SaaStr

JANUARY 24, 2022

Our vision, at the time, was to capture sign-ups that we could then transform into PQLs. How do you smoothly transition your starter sign-ups into genuine PQLs? And don’t forget to develop strong outreach sequences and call scripts so that sales knows how best to follow up and collaborate with your sign-ups.

Scale 294

Scale B2C Enterprise Acquisition 294

SaaStr

JULY 21, 2021

It’s also a sign of a great VP of Customer Success when they are willing to sign up for growing NRR as the #1 metric and what their variable comp is tried to. I always see that as a sign of a great CS leader. But VPs and DIrectors are often signing up for more — and looking for more variable comp in return.

Customer Success 359

Customer Success Trends Retention Metrics 359