SaaStr

SEPTEMBER 29, 2023

One of the open secrets behind a lot of great SaaS companies is going multi-product. It’s much less taxing for employees. Will you have an overlay team that only sells the new product, or will you enable your entire sales force? This question exists whether you have 2, 12, or 50 sales reps. What are those incentives?

Scale 235

Scale Scaling Startup Sales Hiring 235

User Pilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This analysis isn’t exclusive to SaaS; the principle applies when analyzing physical attributes for hardware products. Ensure better resource allocation. This article aims to simplify feature analysis. Improve product road mapping.

Underperforming Technical Team 86

Underperforming Technical Team Software Review User Experience Retention 86

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. How much indirect tax you should be collecting and remitting (figuring this out is rarely cut and dry — it typically has to be done by a tax specialist).

Payment Solutions 83

Payment Solutions Merchant Services SaaS Payments Payment Methods 83

FastSpring

FEBRUARY 8, 2024

Get the latest from FastSpring’s Support leaders about important tax updates, fraud and chargeback strategies, our new Changelog, and more. FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

FastSpring

DECEMBER 12, 2022

To accept payments internationally, you also need to offer local payment methods, collect and pay consumption tax, adhere to local transaction laws and regulations, and much more. FastSpring: Merchant of Record for global SaaS companies. 9 other international payment gateways for SaaS and non-SaaS businesses.

Payment Services 131

Payment Services Merchant Services Payment Methods Payment Solutions 131

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As We do less than 1% of our business in Croatia, so it’s not really a big market for us,” added TestDome’s head of customer success and sales Igor Novosel.

Payment Solutions 142

Payment Solutions Payment Methods Merchant Services AI Search 142

FastSpring

JANUARY 17, 2023

Collecting and remitting consumption tax. For example, some billing solutions only support SaaS companies while others also support companies selling physical goods and/or services (e.g., Our solution, FastSpring, lets global SaaS companies handle everything on both lists above. Legal compliance. Reporting and analytics.

Payments 86

Payments Payment Features Payment Methods Payment Services 86

SaaStr

MAY 4, 2022

Suzanne Xie kicked off her journey in SaaS as the Founder and CEO of Lightwell. These days, as the business lead for invoicing at Stripe, Xie has earned her own stripes in navigating the unique challenges of building and thriving in the SaaS marketplace. What makes a SaaS business so hard? Experiment with pricing and packaging.

Payment Features 201

Payment Features Payment Services Payment Solutions Outsourcing Services 201

SaaStr

FEBRUARY 11, 2021

In SaaS, #1 most common misfire, with a bullet, is the VP/head of sales. It goes something like “You’ve Got to Get Past the Carcass of Your First VP of Sales” or “It’s The Second VP of Sales When You Really Start Selling” or variants thereof. Because in SaaS start-ups, it seems like the majority of first VP Sales fail.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

SaaStr

AUGUST 8, 2023

The role of finance in SaaS is changing. The Accounting Team Responsibilities: Financial recording and reporting Compliance, Audits Accounts Payable/Accounts Receivable Tax, Treasury Your accounting team makes sure every financial transaction is recorded correctly and categorized.

Scale 177

Scale Finance Outsourcing Services Sales Recruiting 177

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? We know that conversion rates for SaaS and software companies will vary by 30% or more just based on the checkout experience. SaaS companies may not be the most likely target when it comes to payment fraud , but it does happen. Is it the interface?

Payment Services 122

Payment Services SaaS Payments Merchant Services Payment Solutions 122

SaaStr

NOVEMBER 18, 2020

I’ve had a chance to watch a whole cohort of SaaS first-time founders go from $1m to $10m ARR in 5 quarters or less (more on that here ) and just been awestruck by how much better than me they are as founders, and how much better they’ve done quantitatively. Have hired an entire sales team under them, not just inherited one?

Sales Hiring 363

Sales Hiring Scale SaaS Enterprise 363

Subscription Flow

DECEMBER 29, 2023

For SaaS businesses, one of the most taxing tasks is to set the right price for their SaaS product and services. There are many pricing plans that SaaS businesses opt for from flat rate to hybrid pricing, you can opt for any pricing plan. If the pricing plan is right, the flow of the recurring revenue remains maintained.

Pricing 59

Pricing Marketplace as a Service Business Transportation 59

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 83

SaaS Payments Payment Services Payments Payment Solutions 83

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

Intercom, Inc.

OCTOBER 7, 2020

In the not-too-distant past, customer support was seen as a hassle, a cost that had to be borne but which was really just a tax on success. But as SaaS businesses are treated as service businesses, COGS represent the costs of providing that service to your customers, such as: Hosting. There are two implications of this.

Customer Support 196

Customer Support Investment Scale Retention 196

User Pilot

MARCH 25, 2024

Whether you’re planning your exit, seeking VC funding, or setting up ESOPs, a SaaS valuation is a must. Our article: Explains different SaaS valuation methods. Shows how to leverage PLG strategies to boost the value of your SaaS business. Want to learn how Userpilot can help you improve your SaaS valuation?

SaaS 90

SaaS Customer Lifetime Value Acquisition Metrics 90

Baremetrics

SEPTEMBER 9, 2021

When discussing the financial metrics for a SaaS company, revenue vs. profit is among the most common comparisons encountered. When a SaaS product or service has been developed, tracking the ROI (return on investment) involves always keeping revenue vs. profit at the top of mind. Table of Contents. What is revenue? What is profit?

Payments 103

Payments Revenue Payment Services SaaS Payments 103

SaaSOptics

SEPTEMBER 9, 2022

The internal audit is seldom talked about , yet undeniably essential to maintaining financial integrity in any SaaS company. This is especially true for early-stage SaaS companies that are solely focused on finding product/market fit and generating positive cash flow each month.). SaaS audit financial structure.

Systems Review 52

Systems Review Software Review SaaS Banking 52

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I What success looks like for using both together.

Scale 130

Scale Sales Payment Methods Merchant Services 130

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. SMM SaaS Company Overview & Market Dynamics. The most common resource constraints are staffing and budget.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

FastSpring

APRIL 23, 2019

One viable strategy is to invest resources in international markets since cross-border ecommerce can boost sales revenue by exposing your software and digital products to a new cohort of international shoppers. If you’re supplying software, SaaS, or any other digital product to E.U. What is VAT?

compliance 64

compliance Marketplace as a Service Software Review Government 64

OPEXEngine

NOVEMBER 22, 2022

“Industry-Centric” SaaS business models offer an alternative SaaS company categorization to the “Customer-Centric” SaaS model, which is defined based on the “go-to-market” strategy used by a management team. Both the Customer-Centric and Industry-Centric classifications provide valuable frameworks for evaluating SaaS companies.

Business Model 52

Business Model SaaS Business Scale 52

OPEXEngine

MARCH 15, 2022

In the first 10 years of the SaaS industry, US SaaS companies didn’t need to go overseas to build highly valuable companies. But that dynamic has changed in lockstep with the growth of the SaaS market. High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Market Dynamics.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

User Pilot

OCTOBER 6, 2023

In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team. On the other hand, a B2B sales funnel concentrates on converting these qualified leads into paid customers through demos, pricing discussions, and other client-facing activities to close the deal. But how can you use it?

B2B 97

B2B Development Team Review Software Review Marketing 97

Incredo

OCTOBER 17, 2019

Asking “what’s the typical commission for SaaS salesperson?” is like asking “how expensive should I price my SaaS product?” common software sales comp plans, 2. what factors to consider before defining your SaaS sales commission percentage. What are 5 common SaaS sales compensation models?

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

FastSpring

MAY 5, 2020

Appy is a Software as a Service (SaaS) that creates web applications out of Excel spreadsheets. Easy Global Tax Management. Initially, our interest was piqued by FastSpring’s tax management features and capabilities. When you start an online business there are so many tax and currency issues you don’t want to be bothered with.

Payment Methods 79

Payment Methods Payments Payment Solutions PayPal 79

Incredo

OCTOBER 17, 2019

Asking “what’s the typical commission for SaaS salesperson?” is like asking “how expensive should I price my SaaS product?” common software sales comp plans, 2. what factors to consider before defining your SaaS sales commission percentage 4. What are 5 common SaaS sales compensation models?

SaaS Payments 144

SaaS Payments Compensation Payment Services Sales Recruiting 144

SaaSOptics

MAY 25, 2021

Accounting for SaaS Companies: Why Go GAAP Early in SaaS? In most emerging and growth SaaS businesses, the focus is on cash flow and growth. Since you have to file taxes (and for most early-stage companies, taxes are done on a cash basis), the company books tend to remain that way. Accounting for SaaS Companies .

SaaS Payments 52

SaaS Payments Payment Features Payment Services Payment Methods 52

Baremetrics

AUGUST 5, 2021

Sales & Marketing, General & Admin, and Research & Development Total Expenses Ratio Managing Total Expenses. Salaries, web hosting fees, transportation, software subscriptions, equipment purchases, hardware repairs, advertising fees etc are just some of the types of costs that compose a SaaS company’s expenses.

Payment Methods 85

Payment Methods Management Payment Solutions Payments 85

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! We’d hate for that to happen to you.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. By partnering with a trusted SaaS billing platform. In this guide, we’re going to cover what companies need to consider when choosing a SaaS billing platform—and how Stax Connect makes this process simple.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

FastSpring

MARCH 25, 2019

If software companies don’t allocate resources towards making it easier for customers to buy online, customers will get frustrated and abandon their shopping cart. In fact, one study of 50 successful SaaS companies found that those with localized pricing outgrew their competitors by 30% or more. It almost seems like a vicious catch-22.

Outsourcing Services 100

Outsourcing Services Payment Methods Payment Solutions Payment Services 100

Sales Hacker

AUGUST 3, 2020

Most companies are intrigued by the potential of SDRs, but cautious when investing the necessary resources to build a proper team. We’ll also assume you sell a mid-market $50K ACV SaaS product. Your salary costs, according to Peak Sales Recruiting , are 90K on average and $180K OTE (on-target earnings). The AE Setup.

Sales Recruiting 91

Sales Recruiting Sales Hiring Investment Technical Review 91

FastSpring

NOVEMBER 29, 2018

Or maybe you already have your sights on the European Market but you’re still “on the border” about fully committing resources? Of the €534 billion in ecommerce turnover, ecommerce sales in Western Europe comprised (67%) or roughly €357 billion! Understanding & complying with value-added tax (VAT). . The big picture.

Trends 61

Trends B2C compliance Software 61

FastSpring

FEBRUARY 13, 2019

For many SaaS companies, going live isn’t the glorious, revenue-driving, self-vindicating moment they dream of. Wrestling to piece together multiple point solutions strips your business of valuable resources that could be best focused on improving your business’s core metrics. In fact, it could be the exact opposite.

Payment Methods 61

Payment Methods Payment Solutions Outsourcing Services Payment Services 61

Subscription Flow

JANUARY 19, 2024

Additionally, they are established independent sales organizations (ISOs) with sponsorship from an acquiring bank. Consider a payment aggregator as this fantastic resource for companies looking to get into the payment game without having to deal with merchant accounts. What is a Payment Aggregator?

Payment Services 59

Payment Services SaaS Payments Merchant Services Payment Facilitation 59