User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Andreessen Horowitz

DECEMBER 4, 2023

To improve the efficiency of spend on cost of goods sold (COGS), most growth-stage leaders can optimize seat-based spend or renegotiate consumption-based contracts in a quarter or 2. In typical market conditions, new customers may be clamoring for new features. And finding inefficiencies in overhead (e.g.,

Underperforming Technical Team 119

Underperforming Technical Team Benchmarks CTO Hire New CTO 119

Casey Accidental

FEBRUARY 8, 2022

Build, communicate, and execute a cohesive product strategy across feature, growth, scaling and innovation product work. Product: Product Leadership , Product Strategy , User Insights for Product Decisions , Product Management Foundations , Mastering Product Management , Data for Product Managers (new). Advanced Growth Strategy.

CTO Coach 52

CTO Coach CTO Hire New CTO Scale 52

Intercom, Inc.

FEBRUARY 22, 2022

Hiring and cultivating incredible talent on our Information Security team. Understanding the guardrails we need to build means closely tracking meaningful change across Intercom and making sure we’re on top of new initiatives”. Shipping quickly and securely. Continuous risk management. Evolving security landscape.

Data 118

Data Technical Review compliance CTO Hire 118

OPEXEngine

FEBRUARY 13, 2020

To combat this and be more agile, SaaS management is morphing and restructuring functional management and multiplying the number of new C-Suite titles like Chief Customer Officer, Chief Revenue Officer, and Chief Product Officer, not to mention Chief Performance Officer and Chief Security Officer. Chief Performance Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

SaaStr

DECEMBER 20, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CEO of ZoomInfo , Henry Schuck. So, what’s new at ZoomInfo? ” And there can be some truth to that, right? .”

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New CTO Scale Sales Hiring AWS 249

Intercom, Inc.

APRIL 19, 2018

Some of the things we talked about were operational overhead and cost of various data stores we were running, along with whether or not we needed to hire dedicated database administrators for various different technologies. Ciaran, our CTO , came up with this magical line. Geoffrey: Let’s talk about hiring.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

OpenView Labs

JULY 16, 2020

Welcome to In CASEYou Missed It, where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. This time I’m talking with Leela Srinivasan , CMO at SurveyMonkey , to talk about Weird Al, Dr. Who, and the most underrated attribute of a leader.

CTO Hire 55

CTO Hire New CTO CTO Underperforming Technical Team 55

OpenView Labs

JUNE 18, 2020

Welcome to In CASEYou Missed It, where I take a brief break from my Weekly Walks to get to know some of the most interesting and innovative personalities behind the greatest startups in the world. My children ask me this all the time. Is there a new skill you’ve been working on during quarantine? I’d pick patience.

CTO Hire 52

CTO Hire New CTO CTO Software Engineering 52

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. Of course, our team is involved to an extent, and we have an external part-time moderator for support.

Marketing 98

Marketing Social Media SaaS New CTO 98

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? What can they do to enforce a sense of urgency when signing new clients? And second, just last week he started an incredibly exciting new opportunity with his new company. Where do founders make mistakes in negotiation?

CTO Hire 132

CTO Hire compliance Scale Startup 132

Valerian Tech

JANUARY 22, 2024

Introduction Innovation – a term that resonates deeply within the halls of tech firms and startup incubators alike. At the core of every technological breakthrough and digital advancement lies a single, unifying element: the relentless pursuit of innovation. Companies must continuously innovate to stay relevant.

Innovation 52

Innovation Technology CTO Hire Artificial Intelligence 52

SaaStr

MARCH 26, 2024

Q: What Do You Think AI Will Do to the Next Generation of Innovators and Disruptors? Is the CTO involved in these decisions? App contraction is still happening, and AI is absorbing all of the energy in the industry. And funds aren’t just coming from new folks, but existing investors with bigger funds.

AI 234

AI Pricing Artificial Intelligence Scale 234

SaaStr

JANUARY 4, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Jason Warner , who was CTO of GitHub before and during my time as COO there (and a former partner at Redpoint!) Check that out here. What’s your most recent disclosed investment?

Management 218

Management CTO Hire New CTO AI 218

Crafty CTO

JULY 21, 2023

But someone leaked those weights within days of the announcement, and that led to an explosion of innovation among independent researcher-hobbyists. This time, I suppose Meta learned the lesson and preempted the leak. whimsicalism) I work in the field and they just are not hiring the people they need to be hiring.

Artificial Intelligence 40

Artificial Intelligence Technical Review Generative AI AI 40

SaaStr

APRIL 4, 2019

As a global technology provider powering thousands of SaaS companies, Google is at the forefront of driving exciting and innovative technologies to market. In the last two years there have been so many new services around security, around machine learning that literally did not exist. Just two years ago what type of services you had.

Cloud 171

Cloud Scale Trends Machine Learning 171

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 165

Scale Enterprise Scaling Sales Hiring 165

SmartKarrot

MARCH 14, 2022

Considering this, companies are contemplating hiring a C-suite executive to head their AI team and handle related matters. If you follow the discussions happening within the industry, you would be aware of the arguments against hiring a CAIO. At the same time, there are a respectable number of discussions in favor of hiring a CAIO.

Artificial Intelligence 10

Artificial Intelligence CTO Hire AI New CTO 10

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

New CTO 151

New CTO Sales Hiring B2C CTO Hire 151

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia.

Scale 127

Scale Scaling CTO Hire Part-Time VPE 127

Sales Hacker

JUNE 12, 2020

Find innovators (10:36). ? Identify who your innovators are, seek out those innovators. Have they created something new before? Have they ever created a new program, created a new event themselves, and how do they talk about what they care about? Down the road, you can say, “ I demand a two year contract.

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

SaaStr

FEBRUARY 28, 2020

311: Karl Sun is the Founder & CEO @ Lucidchart, a visual workspace that combines diagramming, data visualization, and collaboration to accelerate understanding and drive innovation. How does one know when we need to hire generalists vs specialists? How does Karl structure the hiring process today? What works?

Sales Hiring 221

Sales Hiring Scale CTO Hire CTO Coach 221

SmartKarrot

FEBRUARY 16, 2022

Known for his innovative writing style, Alex is credited for making Groove a successful company. One of the top SaaS influencers is Dharmesh Shah , co-founder, and CTO of HubSpot. Hiten has a weekly SaaS newsletter that helps readers know new strategies, learn techniques, etc. Alex Turnbull. Alexander Theuma. Dharmesh Shah.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And so we hired somebody who had a lot of experience and could recommend ways to build the team.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Intercom, Inc.

OCTOBER 31, 2019

No, the amazing innovation of the iPhone was simply to bring a new generation of user interface to market with the touchscreen – and to really enable a different interaction that people have with the computing devices. Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”.

Artificial Intelligence 169

Artificial Intelligence Scale CTO Hire AI 169

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 194

Payment Methods Merchant Services Scale Payments 194

OpenView Labs

JULY 2, 2020

New for 2020: SaaS Pricing and COVID-19. In this brand-new report, we finally answer the question “Freemium or free trial?” Now’s the Time to Revisit Your Pricing. This post will guide you through 10 innovative pricing plays you should consider, along with high-profile examples of companies who are testing them.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Sales Hacker

SEPTEMBER 8, 2020

We launched REGIE, our product, back in February, but we’re releasing the new and improved REGIE now. I go to the 500th floor of this enormous edifice in New York, and I walk in. We brought in this brilliant CTO who’s got a PhD in informatics. I see this online all the time. I’ll never forget.

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. Harry : It’s being innovating on those themes.

Technical Advisors 159

Technical Advisors Scale Sales Hiring Sales Recruiting 159

SaaStr

DECEMBER 13, 2019

I think the key thing that I had realized after several years in Her Majesty’s United Kingdom, it really centers on the fact that a lot of the technology that I was seeing was really, a lot of the innovation was happening in the Bay area. And then helping being able to drive innovation across the company.

Technical Advisors 153

Technical Advisors Scale Technical Review Payment Solutions 153

SaaStr

OCTOBER 16, 2020

Why does Paul believe that the builders are the new pro athletes? Is there hiring decisions? If you’re hiring right now, I think it’s extra important to have the hiring criteria all the way down to specific things you’re looking for, for a candidate or red flags documented, so that everyone is super tightly aligned.

CTO Coach 179

CTO Coach Sales Hiring Software Review CTO Hire 179

Neil Patel

JULY 7, 2021

Is it something we just have to continually improve and build on as new opportunities roll out? As new options roll out, keeping customer experiences seamless and continuous across all digital platforms grows is highly important. Are sales at a point where we can justify investing in and learning a new platform?

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

SaaStr

MAY 2, 2019

That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Vlad: So what’s the new reality? And it was like, okay, rather than stretch a few dollars, how do you compress your time? So we needed to kind of get the new mindset going. So do spend the money.

Scale 148

Scale Business Sales Hiring CTO Hire 148

SaaStr

AUGUST 22, 2020

And the purpose, obviously, was to enhance face-to-face collaboration, innovation, and productivity. Jen Nguyen: And we create this entire infrastructure to support this 1-to-1 seating model so that everyone under one location could be there at the same time. We’re already in this like a new gen.”

Sales Recruiting 148

Sales Recruiting Cloud CTO Hire Scale 148

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. How to build diversity into your hiring practices. I’m an advisor at some of the best tech accelerators here in New York. What You’ll Learn.

Sales Hiring 68

Sales Hiring Revenue CTO Coach CTO Hire 68

Hacking Revenue

AUGUST 4, 2016

We can put together a WordPress website and we have some fancy badges in CodeAcademy, but no CTO in his right mind will let either of us touch their production environment and/or keyboard. We know the tools, we know the methods and we know how to hire and manage people. Prospecting tool for generating new leads.

Software 75

Software CTO Hire Scale New CTO 75

SaaStr

NOVEMBER 13, 2020

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? Because, on the one hand it’s exciting, and what I see a lot today is founders often bond with a new partner. If I get picked, do I want the more experienced partner, the new partner?

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Sales Recruiting Development Team Review Technical Review Sales Hiring 172