Wed.May 15, 2024

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The State of Subscription Apps with RevenueCat’s CEO Jacob Eiting and Growth Advocate David Barnard

SaaStr

A lot of you reading SaaStr are probably more B2B SaaS oriented and may not be paying attention to the consumer market, but it’s already massive and is continuing to grow quickly. In this week’s Workshop Wednesday, RevenueCat CEO Jacob Eiting and Growth Advocate David Barnard share their annual State of Subscription Apps report with us. You can tune into Workshop Wednesday every single Wednesday at 10 a.m.

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BI's Third Form : Office Hours with Benn Stancil

Tom Tunguz

On Thursday May 30th at 9:30 Pacific time, Office Hours will host Benn Stancil. Benn co-founded Mode, a analytics platform acquired by ThoughtSpot. He writes about the future of data & analytics on his blog & asks deep questions about core tenets of software including Do software companies actually have good margins? & Disband the analytics team.

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5 Interesting Learnings From Squarespace at $1.1 Billion in ARR

SaaStr

So with public SaaS companies continuing to grow, but revenue multiples often at relative lows, it can make sense in some cases to “go private”, invest in more growth for a few years, and try to IPO again down the road. Qualtrics did it, nCino just did it, and the latest is Squarespace. They are going private at an almost $7 Billion valuation.

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Totango + Catalyst customer success experts reveal top takeaways from TSIA INTERACT 2024

Totango

“AI may not replace me, but AI will definitely change the way I work.” This bold statement, shared during a keynote at the recent Technology Services Industry Association (TSIA) World INTERACT conference in Orlando, set the stage for a series of thought-provoking discussions and insights from industry leaders. As CS grapples with rapidly evolving AI opportunities, executives from top companies gathered to share their hot takes on the advancements that will shape the future of the industry.

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Merchant Insider Report: Payment Insights for Software Leaders

From emerging payment technologies to the importance of intuitive software design, the world of embedded payments is rapidly evolving. How do you stay ahead while serving up what merchants really want in your software offerings? The Merchant Insider report is here to help, offering unique insights into the merchant perspective. It analyzes responses from over 500 merchants in the U.S. and spans key industries, so you can understand the challenges, preferences, and expectations that are shaping s

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6 Ways to Remove the TikTok Watermark

Buffer Resources

When you film a great video for TikTok, you might naturally want to cross-post it to other platforms – maybe YouTube Shorts or Instagram Reels. After all, why film all-new content when you already have something you’ve proven works?  However, as is the case with most competing sites, the algorithms of other top social media platforms don’t like content from other sites.

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Security Founders Talk Shop About Generative AI

Andreessen Horowitz

In this episode of the AI + a16z podcast, recorded live at our San Francisco office, security-startup founders Dean De Beer (Command Zero), Kevin Tian (Doppel), and Travis McPeak (Resourcely) share their thoughts on generative AI, as well as their experiences building with LLMs and dealing with LLM-based threats. Here’s a sample, from Dean, discussing the myriad considerations when choosing and operating a large language model: “The more advanced your use case is, the more requiremen

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Why Are Marketing Conferences Shrinking? And What Do Attendees Say They Want?

Sparktoro

I go to a lot of conferences. They built my career, and I have a soft spot in my heart for them. But, best I can tell, 2023 had both the fewest marketing conferences and the fewest total attendees of any year in the past 15.

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15 Amplitude Integrations SaaS Businesses Need in 2024

User Pilot

What are Amplitude integrations? How do they work? These are 2 of the questions we answer in this article. The main reason you should read it? To learn about the 15 best integrations that the Amplitude product analytics platform offers its customers! Let’s dive right in! TL;DR Amplitude integrations are connections that allow businesses to sync data between Amplitude and other tools or data sources for cross-platform data collection, management, and analysis.

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AI Talks Leave ‘Little Tech’ Out

Andreessen Horowitz

Regulators influenced by the big companies create barriers to entry and curtail innovation.

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The Top 5 Ways to Monetize Your Subscriber Base

Grow your revenue with iolo’s comprehensive guide designed for senior business leaders. Discover effective methods to deliver premium features and monetize your subscriber base for maximum profitability. Gain practical insights and learn new approaches to drive sustainable growth in your business. Download your copy and start expanding your business today!

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Optimizing Customer Retention with AI-Driven Offers: A Step-by-Step Guide

Chargebee

In today’s competitive market, where customer retention is crucial for business success, every missed opportunity can be a significant setback. In the 2024 State of Subscriptions and Revenue Growth report, 86% of subscription leaders agree that customer retention is a higher or equal priority than acquisition. Consider this: You’ve developed an excellent offer strategy to retain customers considering cancellation.

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What Are Contextual Customer Experiences in SaaS: Examples and Steps

User Pilot

Offering contextual customer experiences is critical to achieving your business goals. While it can be challenging to manage customer expectations, they are the soul of every business and deserve the best care. This article discusses 8 practical examples of contextual experiences that craft relevant messaging in different contexts to appeal to their audiences.

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Do customer success teams have an operational leadership gap?

ChurnZero

Most CSMs are struggling to hit their goals this year, according to new research. In a poll of CSMs conducted by ChurnZero and SuccessCOACHING , only 41% of CSMs said they could achieve their goals without working extra hours on evenings or weekends, and just 40% said their goals are realistic. Given the last two years of RIFs and pre-emptive job moves, and higher workloads for the CSMs who’ve stayed in place, that’s not entirely surprising.

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IaaS PaaS SaaS: Mastering The 3 Different Cloud Service Models

How To Buy Saas

In today’s world, cloud computing has become very popular among businesses of all sizes because of its effective tech services. Cloud computing services have helped businesses conveniently access and utilize tools to perform different tasks. There are various Cloud service models to choose from, like IaaS PaaS SaaS, and you may get confused while making a decision.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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5 Must-Haves to Get (and Stay) Compliant With Privacy and Security Frameworks

Scytale

Achieving and maintaining compliance with data privacy and security frameworks is a complex undertaking that requires a multi-faceted approach. From automation tools to consultancy services, penetration testing to third-party audits, there are several crucial components that organizations must consider. This comprehensive list of must-haves will help you understand some key elements required to ensure your organization meets and sustains compliance standards effectively.

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News: U.S. Federal Judge and Epic Games Challenge Whether Apple Has Complied With Order to Allow Payment Steering

FastSpring

An evidentiary hearing in the Epic Games v. Apple case is following up on whether Apple has truly complied with the U.S. District Judge Yvonne Gonzalez Rogers’ order to allow app developers to “steer” users to third-party payment options outside of the native App Store. After a rejection by the U.S. Supreme Court in January allowed the lower courts’ rulings to take effect, Apple responded immediately by filing court documents that outlined its plans to comply, but those plans preserved most of A